Help CenterAccount ManagementAfter canceling the account, will the previous referral records and cashback balance be retained?
After canceling the account, will the previous referral records and cashback balance be retained?
No. After account cancellation, all information related to the account will be permanently deleted, including:
1. Referral records (including referrer-referred friend relationships, cashback details).
2. Account balance (including unused top-up amounts, non-withdrawable cashbacks).
3. Order records, SIM card, and eSIM binding information. Before cancellation, please ensure:
1. The account balance has been used up (can be consumed by purchasing packages).
2. Important orders and referral records have been backed up (e.g., via screenshots).
3. All associated third-party accounts (Apple/Google) have been unbound to avoid inability to re-register later.
