What should I do if I cannot find the answer I want in the help center?

There are two ways:

1. AI Customer Service: Access [Tiger AI], click [Frequently Asked Questions] to get quick answers, or enter your question (e.g., "Package failed to activate"), and the AI customer service will respond within 10 seconds.

2. Email Support: Send your question to support@tigeresims.com. For complex issues, this channel is recommended as the customer service will respond promptly.