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What to do if the eSIM QR code cannot be scanned?

What to do if the eSIM QR code cannot be scanned?

1. Ensure the QR code is clear, unobstructed, and free of glare. Maintain a scanning distance of 10-15 cm.

2. If the camera cannot recognize the QR code, go to [Settings] - [Camera], disable "Scan QR Codes" and re-enable it.

3. Directly click "Manually enter activation code" on the order details page to skip the scanning step.

4. Save the QR code to the album and scan it using the device's built-in QR code scanning tool.