Help Center
Troubleshooting
How to access the internet using eSIM/physical SIM card on Samsung Galaxy devices?

How to access the internet using eSIM/physical SIM card on Samsung Galaxy devices?

1. Install the eSIM or insert the physical SIM card.

2. Go to [Settings] - [Mobile Networks], select the corresponding card and enable [Data Roaming].

3. Go to [Access Point Names (APN)] and confirm the APN configuration is correct.

4. If unable to connect, switch the network mode (e.g., from 5G to 4G) or restart the device to re-search for the network.